TCG Social Media – Technologies
The Conversation Group monitor and measure conversations across social media platforms, text, image and video – evaluating opinion, recommendations and ‘word-of-mouth’ buzz. TCG use, in addition to others, powerful proprietary social media monitoring and analytics system; Informm(TM). Informm(TM) can be used to support PR, Corporate Communications, Marketing, Customer Support, Product Development and other departments, delivering the best social business intelligence for your brand.
The success of social engagement is increasingly driven not by the primary platforms such as Facebook, but by the technologies that augment them and leverage the social graphs and interest graphs within them – gaming apps, [...]
TCG designed a free smartphone app to improve the experience of Mumbai travellers. The app enabled users to calculate the meter rate for auto rickshaws and taxis, deterring errant drivers from tampering with meters or over-charging [...]
Reliance Mobile is one of the largest mobile network service providers India. As their subscriber base was increasing by leaps and bounds, so were the complaints and user issues (network and other service related) expressed on [...]
SociaLocus is a workflow tool that enables individuals, agencies and corporates to consolidate and integrate all SM activity from multiple sources such as Facebook and Twitter onto a single platform, planning and acting on insights and [...]