TCG Online Reputation Management
Every brand will organically have Consumer Generated Media created around it online. Possessing the tools to listen to and understand this content is fundamental to Online Reputation Management. TCG ORM use, in addition to others, powerful proprietary social media monitoring and analytics system; Informm(TM).
The Conversation Group monitor and measure conversations across social media platforms, text, image and video – evaluating opinion, recommendations and ‘word-of-mouth’ buzz. Informm(TM) can be used to support PR, Corporate Communications, Marketing, Customer Support, Product Development and other departments, delivering the best social business intelligence for your brand.